COVID-19 update: The cathedral is open for worship, please check service listings for more details. While the cathedral is currently closed for general visits or tours, we remain open for private prayer and reflection - find out more.

Feedback and Complaints Policy

We welcome all feedback from our visitors, both positive and negative. Winchester Cathedral views complaints as an opportunity to learn and improve for the future, as well as a chance to put things right for the person or the organisation that has made the complaint.

Feedback may be sent to:

The Receiver General
Winchester Cathedral
9 The Close
SO23 9LS

Or by e-mail to

Verbal complaints may be made by phone, 01962 857 207 or in person to any of the Cathedral’s staff in the Cathedral or in the offices.

Download our Complaints Policy