FAQs

Your commitment to us

When you confirm your purchase, you are accepting that these terms and conditions form the basis of any contract between Winchester Cathedral and yourself.

Prices

Prices are inclusive of any applicable taxes – once you have paid, we will not increase the price of your tickets. We can only accept and process payment in British pounds (GBP).

Refunds
We regret that we are unable to offer refunds for visitor entrance tickets but they are valid for 365 days from the date of purchase.

We regret that we are unable to offer refunds for visitor entrance tickets or Cathedral events.

Parking
Parking is not available at the Cathedral, we encourage when booking a ticket to use alternative parking in town.

Online Booking
Once purchased on-line tickets may not be used in conjunction with any other offer. No ticket may be resold or shared.

Any discounts or offers on-line are available for limited quantities and periods only and shall not be available on bookings made by phone or in person.

Please present your confirmation email on your phone or tell us your booking reference number on arrival.

Prices are correct at time of going to press and are subject to change without notification.

Please note that access to the Cathedral can be limited during special events or unforeseen circumstances, please check our closure notices before you travel.

Customer Services Contacts
Email: visits@winchester-cathedral.org.uk
Telephone: 01962 857 275

T&Cs apply. Online access required. Competition ends at 23:59pm on 21/12/2021. Unlimited entries per person. Winners selected by judging panel consisting of staff at Winchester Cathedral who will consider all valid entries. Allow 7 days from entry closing date for the winners selection to take place. Entry into this competition gives Winchester Cathedral the rights to use your image(s) to promote the competition, announce winners and for future social posts surrounding Christmas, on the following digital platforms: all social media channels, the Winchester Cathedral website and the Winchester Cathedral Christmas microsite, for the next 2 years. Winchester Cathedral will credit the photographer when sharing or re-purposing images. Winners will then be notified and announced publicly via social media within 14 days of the draw. There will be 3 winners, 1 from Facebook, 1 from Instagram and 1 from Twitter, the prizes will include: 4 tickets to a Tower Tour (valid for 12 months – until December 2022), a prize worth £30 from Winchester Cathedral Gift Shop (to be collected within 12 months – before December 2022) & a gift card worth £30 to spend at the Winchester Cathedral Café (valid for 12 months- until December 2022) – all prizes must be claimed in person. Each winner will win 1 of the prizes (Tower Tour Tickets OR Gift Shop prize worth £30 OR Cafe gift card worth £30), the prize for each winner will be selected by Winchester Cathedral. Winchester Cathedral reserves the right to amend the competition prizes in unforeseen circumstances. The winner of the 4x Tower Tour tickets will need to make contact with the Cathedral to book a date and will be required to read and sign the Health and Safety agreement before booking. Prize may vary from promotional photos used. No cash alternative, prize is non-transferable. Your information will only be used for the purposes of this competition. Promoter is Winchester Cathedral at 9 The Cl, Winchester SO23 9LS. Not open to staff of the Promoter or their families.